Flexible user training and courses

Through training and experience, you learn how to use your Sophion instrument’s multifold functionalities to their full potential. Costs and time constraints can make a priority for training difficult. With our training options, we are by your side whenever you need us.

We offer training at all experience levels and in several formats. We provide online demos, comprehensive classroom training at a Sophion facility or onsite supervision of users in your laboratory.

Learn more about our training options and support offerings in the links below:

Onsite installation training (at customer site)

The first steps of your journey to using Sophion’s automated patch clamp technology are equally as important for us as they are to you. This is our opportunity to get to know you and learn how we can help you benefit from your new Sophion instrument.

  • Content: Introduction to your new system & its capabilities, learn cell handling, assay setup, how to analyse data, etc.
  • Level: New users
  • Duration: 3 days

A three-day onsite installation course is included when purchasing QPatch II and/or Qube 384 instruments. QPatch Compact self-support provides access to online video tutorials and guidance on how to operate QPatch Compact. Upon request, more training can be arranged according to customer preferences.

Book a training course

Onsite supervision (at customer site)

We offer on-demand follow-up supervision and training onsite at your lab. If you need additional training or support in advanced assay setup or data analysis, we are ready to help.

  • Content: Supportive and educational supervision by customer preferences
  • Level: New and experienced users
  • Duration: To be agreed

A one-day onsite supervision is included if you have purchased service contracts with your instruments. Upon request, more training can be arranged according to customer preferences.

Book a training course

Customized basic training course (at Sophion facility)

We offer basic training in lectures and hands-on workshops in our Sophion laboratories in Copenhagen, Boston, Tokyo, and Shanghai. This course targets new users in your laboratory.

  • Content: Basic training on how to operate Sophion instruments safely, tips for assay setup, how to analyze data, etc.
  • Level: New and experienced users
  • Duration: 2 days
Book a training course

Customized advanced training course (at Sophion facility)

Our advanced training courses are customized per your detailed training and support preferences. You may want to expand your knowledge and skills within automated patch clamp and electrophysiology, or do you need support with a complex assay setup and data analysis?

Advanced training courses can include cell culture and handling, assay design, assay setup and advanced data analysis, daily/weekly maintenance and quick fixes. Together, we will tailor a course that meets your needs.

  • Content: Training by customer preferences
  • Level: Experienced user
  • Duration: To be agreed
Book a training course

Annual Sophion user meetings

Once a year, our customers are invited to take part in user meetings. User meetings include a great combination of presentations, forum discussions, networking and knowledge sharing with like-minded.

Additionally, in workshops covering our instruments’ latest functionalities, you will be able to discuss assays of specific experiments that you are performing on your Sophion instruments.

  • Content: User application and research talks and discussions, latest news from Sophion, workshops covering the newest functionality on Sophion platforms
View our event calendar

Ongoing user support (online, onsite, over the phone)

As a Sophion customer, you are assigned a dedicated application scientist, who has the knowledge and experience to support you in your lab and with your needs. We encourage you to team up. Learn more how we can help you ensure laboratory efficiency with Sophion application support.

Read more about our application support

Additionally, you are entitled to training and support if you have service contracts with your instruments. With Sophion Bioscience as your service partner, you can count on us to provide optimal service coverage. Thereby building a long-term partnership for the lifetime of your instrument. We can help you find the best service plan for your needs.

Read more about our service plans

Get in Touch

We strive to provide the best for our customers, and we are always ready to help. Please let us know if you have a question for us.

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